Medical Coding Services

Accurate Medical Coding That Protects Every Dollar

Resilient Medical Billing Services is a medical coding company​ that provides certified medical coding services that are first and foremost compliant, serving all over the United States. Our AAPC and AHIMA-certified coders (CPC, COC, CCS, CCS-P, CRC, and CIC) will help you convert clinical documents into compliant claims and thus minimize denials and withstand payer audits with every code change every year.

Coding Accuracy Is Now a Financial Priority for Practices

The correct coding has become a financial issue, not an office routine, for healthcare practices. Resilient MBS creates its healthcare coding solutions in view of this understanding by offering services of certified coders along with quality assurance. As 41% of healthcare providers have denied claims at more than 10% and insurers have become more aggressive about auditing, each correct code saves your money, compliance, and precious time.

Face Denial
0 %
Code Inaccuracy
0 %
Audit Growth
0 %
Clean-Claim Strain
0 %

Precision Coding That Turns Documentation into Revenue

Our medical billing and coding services combine code assignment accuracy with claims process speed and efficiency. All of the charts are assigned a professional coder that specializes in your field, after which a number of checks for quality are performed prior to filing the claims. Standard outpatient charts are coded within 24 hours of receipt, and inpatient charts within 48 hours of discharge. Our coders work straight inside your EHR or practice management system, so there is nothing new for your team to learn. This will lead to lower rejection rates, improved documentations and faster payments.

ICD-10-CM and ICD-10-PCS coding

Diagnosis and Procedure Coding to Full Specificity

CPT, HCPCS, and E/M Level Validation

Codes That Match Documented Medical Necessity

Modifier and NCCI Edit Checks

Fewer Bundling and Unbundling Denials

Risk Adjustment (HCC) Coding

V28-Aligned Capture Backed by Chart Evidence.

Clinical Documentation Queries

Provider Feedback That Closes Documentation Gaps

Denial-Driven Recoding and Appeal Support

Root-Cause Fixes, Not Just Resubmissions

A Transition Plan That Never Interrupts Your Revenue

Our medical coding outsourcing services utilize an established and systematic five-stage onboarding process that is carefully designed to safeguard your cash flow right from the get-go. Every stage of this process is backed by assessable outcomes, keeping your providers well-informed while gradually shifting your coding responsibilities to Resilient MBS without any hitches or interruptions.

How We Work: Five Steps to a Unified Coding Transition

We follow a structured onboarding path, so your cash flow stays steady from day one:

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Know Your Baseline

First, we assess your organization’s process: specialty types, EHR processes, payor mix, and previous denial patterns. Our coders work remotely inside your existing system, including Epic, Cerner, athenahealth, eClinicalWorks, NextGen, and others, through secure, role-based access. No software migration is required. This shows your revenue is accurate before processing your claims.

Set Shared Expectations

Working together, we set the guidelines for coding, the process for submitting queries, the method for escalation, and the expected turnaround time, such as 24-hour coding for standard outpatient charts. Your team understands the way documentation issues will be brought up, and our coders understand your expectations. Everyone knows what to expect.

Prove the Performance

This will be done by coding the sample batch while it is still live and then comparing the findings to your standard. You will be able to see the efficiency levels in terms of accuracy percentages, error types, and processing time before doing the bulk transfer.

Ramp Up Smoothly

Once the pilot succeeds in meeting your targets, then we ramp up the volume and channel the load to specialty-matched coders. Our phase-by-phase ramp-up ensures that there are no issues in your cash flow and your workload will be evenly distributed amongst your team.

Improve Every Month

And our process does not end after Go-Live. Each month, we assess denial trends, audits, and coding quality, and communicate our results to your providers. This ongoing feedback improves documentation and first-pass success rates while keeping you ahead of all payers and changes to code sets.

Ready to Minimize Coding Denials This Quarter?

Share a sample of claims and receive a no-obligation accuracy review from our certified coders.

Audit-Ready Coding Before Payers Come Calling

Payer audits are becoming increasingly common. According to MDaudit’s report of July 2026, payer audit volumes and amounts at risk increased by 30% year over year due to coding errors in more than two-thirds of all completed denial audits. CMS has also initiated audits of all eligible Medicare Advantage contracts annually with 2,000 certified coders examining each chart. Our medical coding audit services help you find problems first.

What We Review What You Receive
Code-to-documentation match
Error rate by provider and code
E/M leveling patterns
Financial impact of under- and overcoding
Modifier and bundling use
Prioritized corrective action plan
HCC diagnoses against chart support
Provider education summaries

FY 2027 ICD-10 Updates: What Changed and What It Means for Your Claims

Each year in October, CMS and CDC roll out a new set of ICD-10 codes for HIPAA-covered organizations, and not just Medicare claims. The FY 2027 set became effective from October 1, 2026. Resilient MBS is equipped with the latest updates in coding rules, coder education, and provider information to keep your claims up to date.

238 New Diagnosis Codes

What changed

ICD-10-CM adds 238 codes, of which 190 are billable, and deletes 21. New additions include dedicated codes for plantar fasciitis, odontogenic sinusitis, and hypoglycemia after bariatric surgery.

Why it matters

Obstetrics chapters hold about a quarter of the new codes, so documentation in these areas needs closer review to support accurate coding and reimbursement.

Parent Codes Now Require More Detail

What changed

Some familiar codes are no longer billable on their own. I42.0 (dilated cardiomyopathy) and D69.1 (qualitative platelet defects) now need an additional character.

Why it matters

Submitting an outdated code can lead to claim rejection. Our coders apply the more specific code and query providers when documentation falls short.

101 New Procedure Codes

What changed

ICD-10-PCS adds 101 codes, deletes 38, and revises 3. About half the additions fall in the new technology section, reflecting ongoing advances in medical procedures.

Why it matters

Our inpatient medical coding services apply these changes to hospital discharges from October 1, 2026 through March 31, 2027, supporting accurate DRG.

The Resilient MBS Difference: Accuracy You Can Measure

Every coder on our team holds a nationally recognized credential (CPC, COC, CCS, CCS-P, CRC, or CIC), is matched to your specialty, and has every claim reviewed through layered quality checks. We hold our coders to a 95%+ documented accuracy standard, verified through continuous audits.

Typical Coding Vendor Resilient MBS
Coder credentials
Mixed or unspecified
AAPC/AHIMA-certified (CPC, CCS, CCS-P, COC, CRC, CIC)
Coder matching
Pooled, generalist coders
Specialty-matched, dedicated coders
Accuracy
Not guaranteed or reported
95%+ target, tracked on monthly scorecards
Turnaround
Varies, often unstated
24 hours outpatient / 48 hours inpatient
Quality control
Occasional random sampling
Continuous audits with scorecards
EHR access
Often requires exports or file transfers
Works directly in your existing EHR
Code updates
Reactive, after denials appear
Proactive training before each effective date
Provider feedback
Rare or informal
Structured queries and education sessions
Reporting
Volume-only reports
Accuracy, denial, and turnaround trends
Compliance
Generic policies
HIPAA-aligned, with audit trails

Coding Expertise Across the Full Continuum of Care

Our physician coding services encompass across the full range of provider types.

Physician Practices

E/M leveling, procedures, and modifier accuracy for solo and group practices.

Hospitals and Health Systems

Inpatient and outpatient facility coding with DRG and CDI alignment.

Specialty Groups

Cardiology, orthopedics, oncology, OB-GYN, and other high-complexity specialties.

Ambulatory and Urgent Care

High-volume outpatient coding with fast turnaround and low rejection rates.

FAQs

Which code sets and specialties do your coders handle?

Our certified coders hold AAPC and AHIMA credentials, including CPC, COC, CCS, CCS-P, CRC (risk adjustment), and CIC (inpatient) and bring themselves up to date with every coding cycle. They work in ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II, and update their training with every coding cycle. Our coders match specialties like cardiology, orthopedic, oncology, OB/GYN, and therefore complex documentation is accurately decoded and coded.

How do you measure and maintain coding accuracy?

Our team conducts an audit on the charts, grading the coding accuracy for each coder, provider, and code type, against a 95% accuracy standard. The findings go toward targeted coding training and provider education, and our monthly scorecard gives you a complete look at coding accuracy and improvement areas.

How quickly will my charts be coded or take over our coding?

Standard outpatient charts are coded within 24 hours of receipt, and inpatient charts within 48 hours of discharge. Charts that need a provider query are flagged right away, and turnaround is reported in your monthly scorecard. It depends on volume and specialty areas, but our onboarding process goes through five stages from discovery all the way to the live pilot phase. Full volume shift takes place only when the pilot stage reaches predetermined accuracy benchmarks. This helps ensure your cash flow remains uninterrupted.

How do you keep up with annual code changes?

Coders are trained and claim edits are updated prior to each effective date. In the case of FY 2027, this included 238 new diagnosis codes and 101 new procedure codes, along with additional parent codes to ensure your claims don't get denied for using outdated codes.

Can you support us during a payer audit or denial appeal?

Certainly. We check the paperwork that backs up claims that have been audited. We find the errors in them and formulate action plans for fixing them. In the case of denied claims, we pinpoint the reasons, causes and make sure not to repeat them in future claims.

How do you protect patient data and stay compliant?

Our procedure complies with HIPAA guidelines, which include role-based access, secure transmissions, and an audit trail for each chart retrieved. The coders have an annual privacy and compliance training and your information will be accessed using the approved and encrypted systems controlled by your team.

Coding Accuracy into Predictable Revenue Today

Speak with Resilient MBS experts and receive a personalized coding plan after a free consultation.

1:1 Meeting with our Medical Billing Manager (Free)

Meeting Agenda: How Resilient MBS can improve your Revenue in 3-Quick Steps?

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Bonnie Russo
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Resilient Medical Billing Services has been our absolute saving grace—true knights in shining armor! We came from a well-known billing company that left us drowning—five months in and still no credentialing completed, we were overwhelmed, losing money, and even paying money back. It was a nightmare. Then we found Resilient. From day one, their team took charge with professionalism, clarity, and genuine care. They not only cleaned up the mess we were left with, but completed all our new credentialing in record time. Their communication is phenomenal—they’re responsive, proactive, and always available when we need them. Since working with Resilient, we’ve seen a real shift—not just in profit, but in peace of mind. We feel seen, heard, and fully supported. Choosing them has been one of the best decisions we’ve made for our business. Highly, highly recommend! Bonnie Russo, LCSW Owner/Operator Papillon Health and Wellness Psychotherapy
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Jartu Garway
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I can’t recommend Resilient Medical Billing Services enough! They truly made the process of getting credentialed with Medicaid and some of the top insurance companies in the state fast and smooth. From start to finish, they stayed on top of everything, ensuring there were no delays. Their communication was consistent, keeping me informed throughout the entire process. What sets them apart is their dedication to seeing you succeed. They are incredibly respectful, patient, and thorough when requesting information, always double-checking to ensure everything is correct and in place for approval. Their attention to detail helped eliminate any potential roadblocks during the credentialing process. Another major plus is their pricing structure- there's a one-time charge with no hidden fees,and they do exactly what they say. No Surprises, no fine print,Just reliable Services. I will be recommending them for the rest of my career—this team knows how to get the job done right and efficiently! MIKE WOOD IS THE BEST I HONESTLY FEEL LIKE HE IS FAMILY INSTEAD OF A BUSINESS AFFILIATION!!!!
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lashelle melton
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Positive Review for Resilient Credentialing and Billing Company I am thrilled to share my experience with Resilient Credentialing and Billing Company, having partnered with them since May 2024 for Melton Telepsychiatry Services. From the very beginning, their professionalism and dedication to our clinic's needs have been evident. The team at Resilient has made the credentialing process seamless and efficient. They possess a deep understanding of the nuances in our industry, which has significantly alleviated the stress typically associated with credentialing and billing. Their prompt communication and willingness to address any questions have provided us with peace of mind, allowing us to focus more on our patients. Additionally, their billing services are exemplary. They have streamlined our billing processes, ensuring timely reimbursements and maintaining an accurate account of our services. This has had a positive impact on our cash flow and overall operational efficiency. Overall, I highly recommend Resilient for any clinic looking for reliable, knowledgeable, and supportive credentialing and billing services. Their commitment to client success truly sets them apart in the industry. Thank you, Resilient, for your outstanding service! Dr. LaShelle Melton DNP, APRN, PMHNP-BC, CCHP
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Bakary Marong
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Hello Mike Thank you for your credentialing service and I truly appreciate you especially your commitment, respect and professionalism you have shown me during the entire process. I will highly recommend you to anyone who is interested in credentialing services. Mike, it was truly amazing to work with you. Thank you for helping me get credentialed with both Medicare and private insurances. Bakary Marong
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Ivanka Acosta
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Resilient MBS is the best for all your medical billing service needs! Being a new business owner, I was looking for a company that could help me become in network with certain medical and vision plans. Not only did resilient MBS do that, but they also answered any questions I had about the process and what to expect. The credentialing specialist Mike was great. He was always quick to respond to my emails and would send me frequent updates. I truly recommend Resilient MBS.
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Cynthia Madueke
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I have had a highly positive experience working with the team, particularly Mike. They have provided clear and helpful guidance throughout the credentialing process, addressing all my questions and concerns. I am also looking forward to continuing our collaboration on billing services. The team's expertise and support have been invaluable, and I appreciate their dedication to ensuring a smooth and successful experience.
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Kristin Tomczak
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Working with Mike Wood through Resilient BBS LLC is making the credentialing process as smooth as possible! Mike has been communicative about the process each step of the way and is readily available whenever I have a question and/or need clarification.
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ReklayMe Health and Wellness
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They have been very helpful and very patient throughout my credentialing process. It is a great company to work with!
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